From urgent cases to long-term service support for distributed control systems (DCS) – we know how important it is to have a reliable service partner. That’s why we at Siemens Energy have designed our control system services with your needs at the center: Remote expert services, instrumentation and control (I&C) lifecycle and system maintenance services, and cybersecurity services.
We offer a holistic portfolio for power plant automation and electrical systems across the entire lifecycle. Our services are mostly related to our proven Omnivise T3000 control system. Our plant maintenance services for I&C systems and electrical components extend from spare parts, repairs, system upgrades and modernization to training, cybersecurity solutions and remote expert onsite service support.
With our experience in supporting power plants from cradle to grave, you benefit from expert advice and get the best out of your plant. More than 4,000 successful installations worldwide, ranging from renewable generation units like offshore wind applications to conventional power plants like highly efficient combined cycle power plants, rely on our regional and central services for control systems.
24/7 support all year long
5 Remote Expert Center (REC) worldwide
More than 4,000 installations under contract
95% of all incidents cleared within 170 minutes
From system expert services, I&C lifecycle and maintenance support, and the full cybersecurity range - our services are build around your needs. See for yourself!
Single touch point that enables operators to get all the help they need
Continuous system maintenance and smart upgrade concepts to keep top performance and security
Coverage of the full Cybersecurity range by industrial cybersecurity experts
MVA Spittelau, Wien Energie GmbH
The REC cybersecurity team fully convinced us that their offering optimally complements Wien Energie's exisiting processes.
Siemens Energy‘s Remote Expert Center (REC) cybersecurity team supports Wien Energie, the regional energy supplier of the Austrian capital, with a combination of preventive and corrective services. In most cases, local operators do not have access to the necessary expertise. With the support of our experts, who have both IT and operational technology (OT) cybersecurity expertise, Wien Energie was able to prepare itself for the future.
The Power Academy is the hub of all controls and electrical related trainings within Siemens Energy. Offering a broad variety from classroom trainings to on-site and virtual reality (VR) trainings, you can decide what best fits your business needs.
The Customer Energy Portal is your one-stop source for information about your Siemens Energy portfolio. It offers access to a multitude of support tools in an always available digital platform. It is a secure online platform, that gives you 24/7 access to sites specific up-to-date information.
Most of our services are built on our proven Omnivise T3000 control system.
The changing energy landscape brings new challenges. The latest version of Omnivise T3000 supports you with the innovations you need to build a bridge to the energy system of tomorrow – for conventional power plants as well as for decentralized power generation with renewable energies.
At Siemens Energy, we built our Services with a focus on minimizing downtimes while maximizing performance, cut costs, and commitment to continuous improvement.
We provide a comprehensive service for instrumentation, power plant automation and electrical systems.
With our experience to support power plants from cradle to grave, we offer intelligent service concepts for plant maintenance throughout the entire lifecycle.
Curious? Contact us!
Are you a Siemens Energy equipment owner? You can access exclusive documents relevant to your unit on the Customer Energy Portal.
Eaton and Siemens Energy join forces to provide power and technology to accelerate the delivery of new data center capacity
Eaton and Siemens Energy join forces to provide power and technology to accelerate the delivery of new data center capacity